Himalaya Land Treks is simply outstanding! I have traveled for over 54 years, and I have never experienced such amazing customer service as with this tour agency. From the moment I contacted Ram, I knew we were in good hands. Within an hour of sending an email, I received a full detailed proposed itinerary with prices. We made some changes to the plan, and Ram agreed to a custom, family trek to Everest Base Camp. Once we arrived in Nepal, the rest (and I mean the rest) was taken care of by Ram and his team at Himalaya Land Treks. They provided us with first-class hospitality in Kathmandu City, and the trek to Everest Base Camp was an adventure of a lifetime. Communication is key, and Ram did this so well that he became our friend in Nepal. He ensured that nothing was ever too much trouble, and he always let us know ahead of time of any changes. Trekking in Nepal can be unpredictable due to weather changes, but through their network, Himalaya Land Treks anticipated and communicated potential issues (other trekking companies on the route did not - we heard from lots of other trekkers). Our guide, Bhumi, was simply amazing. He was full of enthusiasm and energy, and his focus was on our family from 5 am until bedtime. He was available and there for us 24/7 without question. His goal was to make our trek 100% safe, enjoyable, and achievable, and he certainly achieved this with ease. Bhumi is now our good friend forever. I would recommend Himalaya Land Treks to anyone looking to trek in the Himalayas without any hesitation. They made our family trip an adventure of a lifetime, and we cannot thank them enough. From the ground up, Himalaya Land Treks has built an exceptional tour agency that truly understands what their clients need and provides outstanding service.